Tipping Point
There are many ways to describe how
a lot of little things can add up to make a big deal. Historically speaking,
the city of Detroit, Michigan, where I have spent a lot of my time as an adult,
experienced “white flight” in the 1960s, where white families reached a tipping
point and moved to the suburbs when black families moved into predominantly
white neighborhoods. But from a career or work perspective, it can be really
easy to let small, almost meaningless things cause us to reach out tipping
point, or snap.
“Emotional intelligence (EI) is a
convenient phrase with which to focus attention on the underlying emotional
components of human talent” (Boyatzis, 2006, p. 124). As I continue to learn and grow more into the leader
I know I can be, EI continues to be at the forefront of many discussion I have
with people. Most recently, I experienced a tipping point at work where I was
frustrated with the lack of effort by our legal team in getting back to me with
some important contracts. I have been having difficulties with getting my
contracts returned in a timely manner, and one day I snapped. Luckily for me, I
had an outlet in someone I trusted that could hear me out and get these things
off my chest. I know there is empirical evidence that supports the notion that
negative emotional attractors will negatively impact a person’s performance. It
is simply not sustainable to be negative and perform at a high level. So many
aspects of our daily lives can be boiled down to a person’s attitude,
effectiveness, and behavior. Below all that lies the resonance and dissonance
we choose to live by. Harnessing our positive energy, and putting it to work
for ourselves, rather than feed into negativity is a human element that is just
now being unlocked through continuous research. Manifestations of who we think
we are can limit our abilities to see through the haze to reach our full potential.
For me in that moment at work, it is much clearer now that I cannot let myself
reach the tipping point, therefore I must take action to prevent this from
happening again.
The Results
I don’t wish to put those feelings I
had that day on anyone. The results of my tipping point experience reinforce the reasons I choose to live in a positive world. If I can continue to
integrate more of the desired behaviors into my life, flesh out the bad ones,
and learn from these mistakes, I know I can rise to the level of other leaders
in my organization. Time, stress, and personal problems will attempt to bring
me down, but the responsibility is up to me and no one else. I am a competent
person, a team player, a social butterfly, and a relationship-builder; it would
be silly to throw all that way because I failed to see my tipping point on the
horizon.
References
Boyatzis, R. (2006). Using tipping points of emotional intelligence and cognitive competencies to predict financial performance of leaders. Psicothema. 18 Suppl. 124-31.
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