Tipping Point There are many ways to describe how a lot of little things can add up to make a big deal. Historically speaking, the city of Detroit, Michigan, where I have spent a lot of my time as an adult, experienced “white flight” in the 1960s, where white families reached a tipping point and moved to the suburbs when black families moved into predominantly white neighborhoods. But from a career or work perspective, it can be really easy to let small, almost meaningless things cause us to reach out tipping point, or snap. “Emotional intelligence (EI) is a convenient phrase with which to focus attention on the underlying emotional components of human talent” ( Boyatzis , 2006, p. 124). As I continue to learn and grow more into the leader I know I can be, EI continues to be at the forefront of many discussion I have with people. Most recently, I experienced a tipping point at work where I was frustrated with the lack of effort by our legal team in getting back to me wi...